Weather: We always try to be open as much as possible, but we will not put anyone at risk. If the schools close, the roads are impassable or our parking lot is too icy, we will close. During any type of bad weather that cause a closure, we will post updates on our Facebook page. We want to be able to provide tests, but ultimately, the safety of testers & employees comes first.
Proctor Availability: We cannot open if we do not have someone to work. Some of our exam partners require there to be 1-2 Proctors/TCAs on staff for testing. If we cannot meet those requirements, then we cannot be open for testing for those exams. We have several Proctors trained and will do all we can to makes sure to be open for testing. We will post updates on our Facebook page if we need to close and the exam companies should also reach out regarding rescheduling.
Illness: Our employees will not work with a fever or any contagious illness. This is to ensure the health and wellness of our testers but also so that the employee can recover as soon as possible. We ask that our testers do the same and request a reschedule for any contagious illness.
If you have questions, please call our office phone or email us. If we are closed, our email is our best point of contact. We can receive these even if we are closed but calls will not be received until we return to the office. Thank you for your understanding. Stay safe & we hope to see you soon!